Use cases
Where agents earn their place
- Intake, eligibility, documents, triage, and outbound messages
- Scoped pilots with clear before/after metrics
- Exceptions surfaced for staff—not buried in averages
AI agents
AI agents & workflows
We embed agents inside your authenticated surfaces so repeat work finishes in seconds: check inputs, apply rules, draft outputs, and route exceptions—always with logging and overrides where policy requires.
Orchestrated steps—not a black box
An agent run is a defined sequence inside your product: validate inputs, apply rules, draft outputs, notify the right queue, and log what happened. Operators can see what ran, override when needed, and keep compliance teams in the loop.
- Same eligibility and business rules your staff already trust—executed faster
- Review gates only where risk, confidence, or policy demands a person
- Outputs and decisions tied back to inputs for audits and retrospectives
Interactive workflow
Step through a realistic pattern: applicant → system → agent → human review → notification. The audit note shows what we log in production builds.
Workflow example
An AI-assisted workflow pattern.
Minutes → secondsHuman-in-loopAudit trail
Applicant
Applicant submits application
Profile, income, household, preferences, vouchers, and documents.
Audit note
Logged: input fields used, rules applied, confidence signals, and output drafts. If confidence is low, the system routes to a reviewer instead of guessing.
Continue exploring AI
Featured links
Governance
Approach & responsibility
- Explicit scope: what runs automatically vs what needs a reviewer
- Audit trails your operations and security teams can inspect
- Fail-safes: low confidence routes to a person—not a guess
How we keep agents dependable
Orchestrated steps
Each agent run is a defined sequence—validate, match, draft, notify—not an opaque model call. Operators see what ran and why.
Human-in-the-loop
Review gates for low confidence, policy-sensitive decisions, or anything that shouldn’t ship without a person.
Auditability
Inputs, rule versions, model outputs, and human overrides stored so you can reconstruct a decision later.
Sectors where our systems run
Affordable housing & lotteries
High-volume application intake
E‑commerce & field operations
Defense & regulatory programs
Nonprofits & grant programs
Public-sector digital delivery
Scope an agent workflow with us
Bring a high-volume step that still lives in inboxes or spreadsheets—we’ll map review gates, logging, and a pilot you can measure.