AI agents
Custom agents that remove repetitive work across the business
Agent scope
Explore AI agents and workflowsCapabilities
Housing intake
Before
Manual review
~15 minutes
typical per application
Offline intake, spreadsheet muscle memory, and one-off email—same policy set, more clock.
- 01
Application intake
Paper, forwarded PDFs, and ad-hoc attachments that staff re-key into the system of record.
- 02
Find the right packet
Digging through shared drives and spreadsheets—duplicates, missing pages, version drift.
- 03
Walk eligibility by hand
Reviewer reads the packet against program rules and types the decision rationale.
- 04
Email the applicant
Status and next steps written manually—same phrasing reinvented across hundreds of files.
After
Custom AI Agent
~4 seconds
median automated run
Runs where applications already live—signed-in staff, the locations list the product owns, and the application bar the program ships.
- 01
Authenticate in the housing product
Staff land in one web experience with tenancy and roles already enforced.
- 02
Filter geography, open the applicant
Structured navigation instead of side channels—context stays attached to the record.
- 03
Agent on the application bar
Assistive steps with traceable reasoning; reviewers keep override when the program requires it.
- 04
Outcome email in seconds
Generated and sent through the product stack so delivery stays on the audit trail.
Rough ~225× fold on median wall time for the same steps in this deployment—measurement only; eligibility engine and audit posture unchanged. See the case study for methodology.
Results across engagements
20,000+
Applications processed across New Jersey state housing and lottery programs
$2M+
Attributed eCommerce revenue for one business after end-to-end automation rollout
12
Industries engaged at scale across sectors and programs since AUOTAM was founded in 2018
AUOTAM has shipped production AI agents, smart workflow systems, and custom web and mobile applications across housing authorities, eCommerce operators, defense contractors, nonprofits, and government agencies since 2018. Every engagement starts with a 30-minute workflow review — we map the highest-volume bottleneck, define a pilot scope, and deliver a measurable outcome before full rollout. Human review stays on every policy-sensitive decision. Automation handles the pattern-matched work.
From the blog
View moreClient testimonials
Book a call
AUOTAM developed an AI-powered housing platform that enables thousands of families to apply for housing with ease. Their ability to streamline complex workflows into simple, efficient systems truly sets them apart.
Diane Isabella
President, COAH Pro
Ready to automate?
Bring your bottleneck—timing, volume, compliance, or conversion—and we’ll map what a real build looks like for a team your size.
Book a call